Condition of Sale​

The following terms apply to any orders and purchases you make from this website.

You must not order or purchase goods from us:

if you are aged under 18;
for re-sale purposes (all goods must be purchased for personal use); or
which are outside any order limits or restrictions which we may apply to our wines on this site.
We may accept any order for the supply of goods (in whole or in part), or decline any order.

We are not liable to you in respect of those goods that we are unable to supply to you, provided that we refund any amounts paid by you in respect of the unsupplied goods.

Cancellations and Returns

Once you have placed an order we are unable to cancel or edit your order.

Please ensure all product and delivery details are correct.

If the goods received are faulty or defective, not as ordered or not of acceptable quality, please contact us on 03 5962 3947 and we will attempt to remedy the situation as soon as possible. If we are unable to supply you with wine of the vintage that you ordered, we reserve the right to substitute it for a different vintage of the same quality.

Pick Up

Is available from The Riverstone Estate 105 Skye Road Coldstream and pick up time will be arranged once we receive your order.

Delivery

If you are not able to collect your order please contact us in regards to delivery options. 03 5962 3947 or cellardoor@theriverstoneestate.com.au

Prices and Payment

Payment is only deemed to have been made once it has been received by us.

The price of the goods is current at the time of purchase and all prices are inclusive of GST.

Privacy

Any information you provide to us through the website will be used and stored in accordance with our Privacy Policy.